NaphCare IT Help Desk

Our Help Desk team includes technology specialists who cover support for desktop computing, user assistance, and TechCare EHR. For a full list of supported services, please sign-in and browse our Service Catalog or view helpful articles in our Knowledge Base.

How to Request Assistance

Report an Issue

Is something wrong or broken? Report your issue here.

Submit a Request

Do you need something added or changed? Submit your request here.

Password Reset

Do you need a password reset? Submit your request here.

View My Open Tickets

View any tickets you currently have open.

(855) 497-0968

We are available by phone during standard service hours.

Need help but not from IT?

My Employment Portal

For help with issues related to:
  • Payroll: Includes issues with ADP access/permissions, ADP scheduling, pay/paycheck issues, direct deposit, timecard, etc.
  • Benefits: Health insurance, FSA, worker's compensation, etc.
  • Human Resources
Provider Help Desk
NaphCare Provider Relations support.

NaphCare University

NaphCare University support.