NaphCare Contact List

We have many teams and departments across NaphCare that are available to help answer your questions. Many of these are areas our Information Technology (IT) team does not directly support.

Use this list of key contacts to reach the right team with any need or question you have.

General Contacts

Department/Team Contact (Email, Link, Phone) Note
Accounts Payable  accountspayable@naphcare.com All Employees – to submit invoices and check requests
ADP/ADP Scheduler payroll.hotline@naphcare.com Report any ADP issues to this group.
Benefits benefits@naphcare.com All Employees – to ask questions about your Total Rewards Package and benefits
Corporate HR  corporatehr@naphcare.com All Birmingham and Las Vegas Corporate Employees – to request Human Resources support
ENVI Purchasing ENVI is a health care chain application used to assist with purchasing & procurement. The url/link is https://www.envi.net/
IT Support Portal  IT Support Portal All Employees – to submit a support request ticket for IT or TechCare 
Jails/Prisons HR Support human.resources@naphcare.com All Site-Based Employees – to request Human Resources support
Legal legal.department@naphcare.com All Employees – to submit requests or questions to our Legal team, such as contract review 
NaphCare University naphcare.university@naphcare.com

All Employees – to ask questions about training and education 

To go to NaphCare University, click university.naphcare.com/learn

Payroll  payroll.hotline@naphcare.com All Employees – to ask questions about ADP and your pay
Pharmacy pharmacy.orders@naphcare.com All Site-Based Employees – to submit medication requests for jail/prison sites
Pharmacy - Employee Prescriptions  refills@naphcare.com All Employees – to submit employee prescriptions to be filled for free by NaphCare Rx
Provider Portal provider.portal@naphcare.com  
Purchasing  supplies@naphcare.com All Birmingham and Las Vegas Corporate and Jail Site-Based Employees – to order office or medical supplies and equipment
QualCare Arizona  1-833-623-1113 All ADCRR Site-Based Employees – to call QualCare for patient care support 
ShiftHound (Inovation) operations.admin@naphcare.com Questions about ShiftHound should be referred to operations.admin@naphcare.com.
STATCare Jails 1-888-735-4913 All Jail Site-Based Employees – to call STATCare for patient care support
STATCare San Diego 1-619-329-4186 San Diego Site-Based Employees – to call STATCare for patient care support
Success at NaphCare success@naphcare.com All Site-Based Employees – to discuss career growth opportunities
Talent Acquisition hiring@naphcare.com All Employees – to ask questions related to recruiting 
Up-To-Date uptodate@naphcare.com Up-To-Date is an evidence-based clinical decision support resource. Clinicians utilize this resource from mobile devices and webpage modalities to help them diagnose and improve their clinical decisions in the field.
Utilization Management utilization.management@naphcare.com All Site-Based Employees – to ask questions related to offsite medical requests 
WE (HR System) human.resources@naphcare.com All employees - HR.

Arizona Specific Contacts

Department/Team Contact (Email, Link, Phone) Note
ACIS (ADCRR): ADCRR IT Suppor (602) 542-3971 Any issue needing Arizona support from their IT (Not NaphCare IT).
Purchasing - Arizona azpurchasing@naphcare.com All ADCRR Corporate and Site-Based Employees – to order office or medical supplies and equipment 

 

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