I need to change or create an email address.

There are two types of shared email addresses that can be changed or requested. Please be sure to read these differences before requesting one of them.

1. Distribution group: A group of users, used to send email to all of the members of the group. Mail is received in the members' own Inbox, and mail cannot be sent from the address of the group. The members of the group don't have to do anything to receive this mail.
   Please note: When creating a new distribution group, the default setting is to not receive mail from external (non-NaphCare) senders; please be sure to check the appropriate option on the form for this.
   
   This service allows you to add or remove people from the Distribution Group.
    
2. Shared mailbox: A whole user mailbox is set up, with its own Inbox and other folders. Users are then given access to the mailbox, which they must add to Outlook (or access through webmail). Mail is received in the mailbox's own Inbox, not the user's. Mail can be sent from this address, and the mailbox's calendar can be used as a shared calendar as well.
   
   This service allows you to add or remove access to the mailbox.