If you are a NaphCare employee and you need to reset your NaphCare password, please consult this article: Password Issues (General). Or, you may reset your password using our IT Self-Service password reset (instructions here: NaphCare University).
Please note: NaphCare IT does not manage passwords for ADP, NaphCare University, Taleo, or Zoom. If you select one of these options, your ticket will be closed without any further attention. All of these passwords can be reset by the user on their respective login pages. If you require further assistance with ADP/NCU/Taleo, click here: IT Services Not Managed By NaphCare IT.
If you are a remote NaphCare employee, please consult this article: Password Issues (Remote Employee).
If you are a non-NaphCare employee requesting access to the client portal, please submit your request here: Request Client Portal Access.
If you are a non-NaphCare employee and you need to have your TechCare password reset, please check with your own IT department as they are likely responsible for managing your TechCare credentials.
If you are still unable to reset your password after attempting to do so using our IT Self-Service password reset, please submit this request for additional assistance.