Popular Services

For submitting a ticket to NaphCare IT for a general issue or request.

For reporting problems, errors, or issues with the TechCare application or website.

For requesting IT-related equipment.

For requesting changes to or creation of distribution groups and shared mailboxes.

For requesting a reset of your NaphCare password.

For requesting a reset of your TechCare password.

For requesting access to TechCare 5.

For requesting access to SharePoint.

For requesting access to NaphCare's RDS remote server.

For getting help from Payroll, HR, Purchasing, and other NaphCare teams.

For issues/requests for NaphCare websites. Ex. NaphCareOnline.com

For requesting software installation on a NaphCare computer.

For requesting access to Slack for communication.

For requesting enrollment in RSA multi-factor authentication to access NaphCare network resources remotely.

For requesting access to Zoom for teleconferencing.

For help with accessing your NaphCare email away from the workplace.

For reporting laptop sync issues.

For issues with NaphCare University, or to request additional content.

For requesting access to Smartsheet, which is an online document collaboration tool.

For requesting access to secure and approved cloud storage.

For requesting access to a website that has been blocked by NaphCare.

For printer-related requests. Ex. "I need help installing a printer"

For requesting a RightFax fax number.

For reporting a security-related issue or a lost device with NaphCare data on it (includes personal devices).

For requesting access to a cloud storage website or service.