Some NaphCare resources require the use of "multi-factor authentication" (or MFA) to access them. MFA means that you use both something you know (a password) and something you have (the MFA system) in order to authenticate yourself with our systems.
The MFA system that we use is called RSA SecurID. To request enrollment in RSA SecurID, please click "Submit Ticket" on the right.
Using SecurID involves installing the RSA Authenticator app on your mobile device, and enrolling that device in the system. Once we have set you up in SecurID, instructions to enroll your mobile device will be sent to you.
PLEASE NOTE:
THIS REQUEST DOES NOT GRANT ANY REMOTE ACCESS. The only purpose and function of this service is enrolling in RSA. If you need remote access, please see this article: Remote Access Information. When you request remote access, you can select that you also need RSA enrollment, and you do not need to submit a separate RSA request.