My Recently Visited Services

Inquires regarding one or more patient claims.

For general inquires not covered by the above services.

Add a new Provider Portal user. Add/Remove NPI access to an existing user. Inactivate an existing user.

Provider Portal shows a claim is Pending Check/ACH Issuance and further payment status is needed.

Request member information in order to submit claims. Verify eligibility for an upcoming appointment. Request authorization for services.

To request that your password be reset or changed. Password is for Provider Portal and Provider Help Desk.

For requesting reactivation after your account has been disabled for inactivity.

Access an Explanation of Payment for claims that have been processed to pay or deny.

Appeal a claim that processed to pay or deny. Check the status of a previously submitted appeal.

For claims that show a payment has been issued, but you have not received the check.

Add or term a pay to address for claims payments.

Report an overpayment and request that NaphCare recoup the payment from future claim payments.