My Recently Visited Services

Access an Explanation of Payment for claims that have been processed to pay or deny.

For general inquires not covered by the above services.

For claims that show a payment has been issued, but you have not received the check.

Add a new Provider Portal user. Add/Remove NPI access to an existing user. Inactivate an existing user.

To request that your password be reset or changed. Password is for Provider Portal and Provider Help Desk.

Inquires regarding one or more patient claims.

Appeal a claim that processed to pay or deny. Check the status of a previously submitted appeal.

Request member information in order to submit claims. Verify eligibility for an upcoming appointment. Request authorization for services.

Provider Portal shows a claim is Pending Check/ACH Issuance and further payment status is needed.

Add or term a pay to address for claims payments.

Report an overpayment and request that NaphCare recoup the payment from future claim payments.

For requesting reactivation after your account has been disabled for inactivity.